Restaurant Rejuvenation Begins with VoIP Communication
Whether you own a local, independent, or chain restaurant, you can achieve greater operational efficiency, service quality, and cost-savings with a business VoIP system.
By incorporating technology that alleviates the common obstacles of monitoring your bottom line and creating new ways to attract guests, your business will stand apart from the competition.
Simple features, elevated experiences
The food and service industry continues implementing technology to help increase sales and decrease costs, as 95% of restaurateurs believe it boosts their business efficiency. VoIP communication provides features that improve ease of operations, enhance guest engagement, and allow your staff to focus on what matters most: quality service.
There are various ways to send promotions, confirm reservations, and receive feedback, but text messaging is the most efficient. SMS messages have a 98% open rate, granting a 209% higher response rate than phone calls and emails.
You no longer have to hope your customers see your promotions or wait for them to return your call to confirm a reservation—texting makes reaching your guests easier than ever. Easily gather customer information during:
● Check out: Many guests will opt for a digital receipt and input their phone number to receive it.
● Online orders: Prompt customers to input their phone number to receive updates on their order.
● Reservations: Record a phone number to contact guests to confirm their requests, or reach out if they do not arrive.
Text messages unlock the power to stay connected with your guests and achieve greater opportunities to increase your sales. Text promotions to get guests back in your restaurant, and send another message when guests leave asking them to rate their experience.
If guests provide a good rating, you can send a link to write a public review, as 70% of customers will leave a review when asked. This is a great way to boost your local reputation and online presence, granting your restaurant more new business.
If your restaurant has multiple locations, your staff likely receives numerous calls meant for a different location. Interactive Voice Response (IVR) makes it easy to automatically route calls to the right resource. You can also use IVR to provide directions, hours of operation, and more. Add a custom welcome message, configure the dial-pad, and let the system handle the rest!
Monitor all your call activity and collect data within apps you already use. Integrating your VoIP system allows you to gather insights about peak dining times, guest preferences, and business trends so you can make informed decisions to continue growing your business.
banter VoIP delivers 5-star service
Build your reputation in your community, gain efficient operational workflows, and deliver memorable experiences with banter’s VoIP communication. Easily reach your guests and gain more business by giving your restaurant the benefits of a business VoIP system, as 73% of diners believe technology improves their experience.
banter can enable texting for your restaurant’s current phone number(s), providing a simple transition to new features and opportunities.
banter makes it simple to integrate your current restaurant management software and stay notified of all your communication activity. Simply monitor your staff and track their guest engagements, so you can stay on top of every interaction.
Boost your business with phone lines starting at just $4.99/month!
Contact us today for more information about how banter can increase your opportunities without increasing your phone bill.