Let’s face it, most small business owners are still under the assumption that Voice over Internet Protocol (VoIP) is designed for corporations and large organizations. In reality, this was only true in the past. In fact, the VoIP industry has actually seen the fastest growth from consumers in the small business segment, and for good reason. VoIP allows small business owners to realize massive savings and enjoy features that would be far too expensive from traditional phone companies.
What is VoIP?
Voice over Internet Protocol (VoIP) allows users to make and receive calls over their internet or data connections, as compared to an analog phone line. In a nutshell, it treats voice calls like emails, or many other types of data, and transfers it in digital packets through the internet.
Here is why a small business owner prefer VoIP instead of Analog
Improved Call Quality
VoIP technology has improved so drastically over the years that users can’t even tell the difference between a VoIP call and a traditional landline. Customers at www.banter.io have even left reviews saying that their calls are actually even clearer than their carrier’s phone call quality was in the past.
Way More Features
We all know that in today’s digital world, our customers expect a competitive customer experience, and VoIP communication systems allow you to do just that. In fact, VoIP systems often surprise customers who are generally only looking to make and receive calls. Modern VoIP systems can often include features such as app integrations, the ability to answer and make calls on multiple devices, call recordings, custom rules, IVR, send and receive faxes, and much more.
Advanced features like customer rules allow you to ensure that customers are automatically sent to the right departments, at the right times. In the modern workplace, VoIP phone systems offer rich features that allow you to take full advantage of your mobile devices and desktop applications.
For example, with banter’s Voice and Fax services, you can have both voicemails and faxes forwarded to your email, which allows you to keep all your communications and messages in one place.
In today’s world, security is a top priority. When compared to more traditional telephones that use an analog connection, VoIP will win the security battle hands down. This is mainly due to the fact that VoIP uses what is called standardized encryption protocols, which allows calls and messages to be kept much more secure than they would be through an analog phone service.
At banter, we have a common phrase, “banter works where you do.” Simply put, this means banter is accessible from multiple devices, like your smartphone or desktop computer, as well as 1000s of applications. This allows you to always be connected to the lifeblood of your business, and stay 100% connected to what matters most.
VoIP Helps Small Business Owners Save Money
At banter, our most basic plans start at $4.99/ month. There is not a single traditional analog phone provider who can match rates at this price. In fact, most VoIP providers do not even offer to price at this rage. We have chosen to help small business owners obtain business VoIP phone numbers and realize these savings because we believe that if you offer the best VoIP service, at the best possible price, everyone wins.
Check out banter for more information on how you can switch to VoIP and help your small business start saving money on its business phone lines today!