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WE'VE UPGRADED TO BANTER 2.0!

Measure Experience and Take Action

01
Reach customers effectively.

Text visitors a link to share their feedback. The average survey response rate is 33%, and text messaging offers a convenient method to gather crucial feedback.

02
Gauge satisfaction.

Create surveys for customer experience, employee experience, product experience, brand experience, etc.

03
Make necessary adjustments.

Surveys offer a simple way to understand how customers feel about various aspects of your business. This gives perspective on what is working well and makes it easier to fix what is not.

“We started using surveys to see how people liked the new menu items. We gathered much more insight than that. We’ve learned how to better our staff, menu, and atmosphere with just a few questions. It didn’t take much to learn what needed fixing and what was working well for us.”

– Gerald

PRICING

Get the best rates.

We offer the most competitive pricing in the industry.

Get the best rates.

We offer the most competitive pricing in the industry.

CUSTOMIZATION

Build exactly what your business needs.

Create, test, and modify surveys for optimal feedback.

Build exactly what your business needs.

Create, test, and modify surveys for optimal feedback.

REPORTING

Monitor your reviews.

Access all your customer feedback from one place.

Monitor your reviews.

Access all your customer feedback from one place.

More Features

Easy, effective feedback collection.

Sentiment Analysis

Identify trends within customer reviews to see what’s working well and what isn’t.

Open Tickets

Receive instant alerts of detractors so you can address issues promptly and win back loyalty.

Reviews

When survey responses meet your standards, prompt customers to leave a public review.

Mobile App

Manage feedback on the go.

Custom Reporting

Gather responses by question, over time, or by location to identify sentiment trends with advanced survey reporting and custom dashboards.

Competitive Benchmarks

See how you stack up against your competitors.

Schedule a demo today!

We’re happy to show you how we can improve your business communication.

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