Easily automate operational processes via banter. Use a drag and drop interface to add and arrange tasks in a predetermined manner, eliminate human error and achieve maximum efficiency. Partially or completely automate processes based on workflow rules where human tasks, data, text or calls etc are handled based on pre-defined business rules. Workflows on banter can be planned and designed visually to either simulate or improve upon existing processes.
Take advantage of automatic text replies via bantertext with the new ‘Keywords’ feature. Select keywords which when sent by customers/contacts generate an automatic response. Reply with a customised/simple text message or integrate with a webhook. Create multiple keywords and automate their response to reduce workload to a minimum. Even create sequences of keywords responses to automate entire conversations and achieve more conversions than ever.
Send messages to multiple contacts at the same time and review the analytics of each message with the Campaign feature of bantertext. Create campaigns for marketing, survey, advertising, brand value and promotions. Just write a text message, choose target contacts and send, each contact will receive a personalised text message. Also view analytics for each campaign to understand performance and improve conversion continuously. Automate the schedule of campaigns to send messages on predetermined time.